Visitor Services Assistant - Buffalo Bill Museum

About Our Job About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. The Buffalo Bill Museum is seeking a part-time Visitor Services Assistant to welcome and orient guests, process admission sales, provide general administrative support for museum operations, and assist with interpretation, educational programs, outreach, and social media. This role is perfect for an outgoing, detail-oriented individual who loves history and community engagement. What We Offer This is an on-call position, which means it is a part-time, hourly role. This position will work 16- 32 hours per week and no more than 39 hours per week. The pay range for this position is $20.06 - $30.10/hour. New hires are typically brought into the organization between $20.06 - $24.49/hour. This position is eligible to enroll in the City and County of Denvers 457b retirement plan. This position is not eligible for other additional benefits. Oncall positions may have routine or variable work schedules. Candidates with bilingual skills in Spanish may be eligible to receive a bilingual services stipend of $50.00 per pay period. Location & Schedule The Buffalo Bill Museum and Grave is part of the Denver Mountain Parks system and is located in Lookout Mountain Park in Golden, Colorado. Lookout Mountain Park includes the museum and grave site, an on-site retail store and food concessionaire, a picnic area, and a trailhead. The park offers breathtaking, panoramic views of Golden and Denver. Public transportation is not available to Lookout Mountain Park and applicants should ensure they have reliable transportation. The typical schedule for this position is 8:45 a.m. to 5:15 p.m., two to four days per week. The role includes working one weekend day and occasional evenings, though specific days may vary. Scheduled hours may shift depending on seasonal needs and operational demands. This position also requires occasional evening availability to support public programs and community outreach events. Who We Are & What Youll Do The museum collects, preserves, and interprets artifacts and archival materials associated with William F. "Buffalo Bill" Cody, the Wild West show, and the diverse performers who toured nationally and internationally with the show. We are a small museum with a collection of 9,000 items that are of interest to the public, collectors, and scholars. We attract local, national, and international visitors, and have a high visitation rate in comparison to the size of our staff and building footprint. Job duties and responsibilities of this position include, but are not limited to, the following: Serve as the first point of contact for visitors to the Buffalo Bill Museum Interact with the public and internal customers in person, by phone and by email in a professional, courteous manner Answer questions related to the Buffalo Bill Museum and history and assist visitors with research requests Operate the cash register, balance out the register, and prepare reports Keep brochures and foreign language translation guides stocked Open and close the museum Monitor security cameras, contact park rangers or law enforcement in case of an emergency Assist with event preparation, educational programs, and community outreach Present short interpretive programs onsite Create content for social media following museums social media plan Create program props, worksheets, handouts, other audio/visual aids, and computer-generated presentations to enhance education and interpretive programs Assist with collections database, which may include photographing artifacts and scanning archival materials What Youll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics: An interest in history Experience working at a museum, cultural or natural history site Experience in cash handling, point-of-sale operations and payment processing Experience in assisting in the research, planning, and presentation of a variety of place-based, curriculum-aligned history and cultural resource programs for diverse audiences, including K-12 students, adults, and Seniors. Certified Interpretive Guide certificate through the National Association for Interpretation or willingness to complete once hired Basic experience using PastPerfect or another artifact collections database Experience providing direct customer service in person, by phone, and via email Ability to communicate effectively with diverse audiences while maintaining a professional demeanor A valid driver's license Required Minimum Qualifications Education requirement: Graduation from high school or the possession of a GED, HiSET, or TASC Certificate. Experience Requirement: One (1) year of clerical experience. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. Application Deadline This position is expected to stay open until July 24, 2026 at 11:59 pm. Please submit your application as soon as possible and no later than July 24, 2026 at 11:59 p.m. MST About Everything Else Job Profile CC1484 Administrative Support Assistant II To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Oncall Position Salary Range $20.06 - $30.10 Target Pay $20.06 - $24.49/hr. Agency Parks and Recreation Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.