Digital Content Coordinator

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu. Job Description Truckee Meadows Community College, located in Reno, NV, is seeking applicants for a Digital Content Coordinator for the Marketing and Communications department. The Digital Content Coordinator tells TMCCs story across multiple digital platforms, connecting students, employees, alumni, donors, workforce partners and community leaders to the mission and impact of the College. As the primary manager of TMCCs social platforms, this position creates authentic, student-centered and visually compelling video, graphic and written content that builds community, strengthens the Colleges reputation, and supports institutional priorities. Beyond social media, the coordinator develops digital newsletters and feature stories that highlight TMCCs innovation, partnerships, and student success for a broader audience. Central to this role is close collaboration within and outside the Marketing and Communications department and across the College to amplify student success, faculty innovation, and community partnerships. This role combines creativity, storytelling, and data-informed strategy to enhance TMCCs digital presence and ensure consistency with the Colleges brand. Key Responsibilities Digital Content Creation Manage and curate content for TMCCs primary digital platforms, including Facebook, Instagram, X (formerly Twitter), YouTube, LinkedIn, TikTok, ensuring all content aligns with TMCCs brand and storytelling goals. Create engaging, platform-appropriate visuals and copy, including photography, video, graphics, and written posts that reflect TMCCs student-centered mission. Develop and publish digital newsletters that share College news, success stories, and opportunities with key stakeholder groups, including students, employees, alumni, donors, workforce partners and community leaders. Coordinate, produce, and edit blog stories and TMCC website content to extend the reach of campaigns and highlight institutional achievements. Collaborate with design, photography, and videography team members to ensure consistent branding and cohesive storytelling. Partner with the Marketing & Communications team to develop and implement creative campaigns that support College initiatives and priorities. Manage and mentor student content creators to ensure authentic storytelling that resonates with student audiences. Support additional Marketing and Communications projects as assigned. Community Engagement and Strategy Build and nurture TMCCs online community by responding to comments, messages, tags, and reviews across platforms (including Google, Yelp and Reddit), fostering dialogue and meaningful relationships with followers. Plan and maintain a consistent posting cadence through a strategic content calendar that aligns with institutional priorities, seasonal campaigns, and audience engagement trends. Ensure all shared content is intentional, timely, and relevant with tone as messaging tailored to specific audiences. Partner with campus departments to source authentic stories and create audience-informed campaigns that enhance visibility and engagement. Develop and coordinate a digital ambassador program that empowers students and employees to contribute and share collaborative content, expanding TMCCs storytelling reach across multiple platforms. Collaborate with the Marketing & Communications team to evaluate content performance, refine engagement tactics, and align community-building efforts with TMCCs overall marketing objectives. Training and Support Audit and provide oversight of departmental social media accounts to ensure brand consistency, compliance with guidelines, and unified messaging. Provide training, tools, and consultation for departmental account administrators to strengthen their ability to plan, create, and manage content effectively. Act as a collaborative resource for faculty, staff, and students to align their content contributions with TMCCs overall branding and messaging. Supervise and mentor student content creators, providing hands-on guidance to develop skills in social media storytelling and digital production. Encourage and provide guidance to Executive Director and College leadership in leveraging their personal brand to share key messages and model authentic, mission-aligned engagement with TMCC content across social media. Trend Exploration and Innovation Monitor emerging digital trends, platforms, and tools to identify creative opportunities that enhance TMCCs brand visibility and engagement. Evaluate and recommend new social media channels, formats, or features when strategically aligned with TMCCs audience and goals. Introduce innovative approaches to content creation, automation, and storytelling that improve efficiency and keep TMCCs digital presence fresh and relevant. Analytics and Reporting Track, analyze, and report on digital engagement metrics across social media, newsletters, and web content, providing regular insights and recommendations to enhance reach and effectiveness. Use performance data to inform content strategy, guide posting cadence, and optimize campaigns for engagement and conversion. Employ social listening tools to monitor audience sentiment, trends, and community conversations relevant to TMCC. Collaborate with the Marketing & Communications team to interpret data and translate insights into actionable improvements. On-Call Social Media Support Serve as the primary contact for urgent or time-sensitive digital communications, ensuring timely updates during emergencies, such as weather closures, last-minute notifications, or critical announcements. Coordinate closely with the Director of Marketing & Communications during emergencies to maintain consistent messaging across all platforms. Maintain limited after-hours availability to post and manage real-time updates as needed, safeguarding TMCCs ability to communicate quickly and effectively with students, employees, and the community. Minimum Qualifications 1. Bachelors degree in marketing, communications, journalism, or a related field, 2. One (1) year of professional experience managing organizational or institutional social media channels OR an equivalent combination of education and experience. 3. Demonstrated success in developing and executing creative social media content and campaigns. 4. Proficiency in digital content creation, including photography, videography, editing, and graphic design. 5. Strong writing and editing skills with attention to storytelling, clarity and brand voice. Preferred Qualifications 1. Experience with social media scheduling, analytics, and listening tools (e.g., Hootsuite, Buffer, Meta Business Suite, Sprout Social). 2. Proficiency with Adobe Creative Suite (e.g., Photoshop, Premiere Pro), Canva, and mobile video editing apps such as CapCut. 3. Familiarity with content management systems and email marketing platforms (e.g., WordPress, Constant Contact, or Mailchimp). 4. Bilingual proficiency, particularly in Spanish. 5. Experience producing content for community-centered audiences. Salary and Benefits Information: Salary: $58,415 - $73,019, initial salary placement will be dependent on education level and years of experience Perks of Working at TMCC Health insurance options including dental and vision - Health Insurance 19.25% retirement match. Life insurance, long-term disability, generous annual and sick leave - NSHE Benefits Employer-paid long term disability (LTD) at 60% of salary up to $7,500 per month- Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner. ComPsych supports employees through life's difficult moments. Professional Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employees spouse or domestic partner. Free parking on all TMCC campus locations. No State income tax All full-time faculty and staff are provided with a variety of discounts and employee purchase programs. ExemptYes Full-Time Equivalent100.0% Required Attachment(s) Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact humanresources@tmcc.edu. In order to be given full consideration all of the following must be attached to your application. 1) Resume/CV 2) Cover Letter 3) Contact Information for Three Professional References Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position. Posting Close Date12/29/2025 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement. This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior. All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement. Employment is contingent upon successful completion of a criminal background check upon hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. Truckee Meadows Community College is a comprehensive educational institution located in Reno, Nevada and is part of the Nevada System of Higher Education. TMCCs five instructional sites and numerous community locations serves an increasingly diverse population of more than 11,000 students each semester. TMCC, an HSI (Hispanic Serving Institution), is a progressive institution that celebrates inclusion and diversity while supporting core themes of academic excellence, student success, and access to lifelong learning. A vital leader in the New Nevadas growing economy, TMCC is located near the beautiful Sierra Nevada Mountains in an environment rich with a thriving arts, culture, food scene, abundant outdoor activities, and a family-friendly local community. It is only a 3.5 hour drive to San Francisco, CA, a 40-minute drive to Lake Tahoe, and within easy driving distance of four national parks (Great Basin, Yosemite, Lassen, and Death Valley). For more information, please go to www.tmcc.edu or view our virtual tour at tour.tmcc.edu. NSHE is committed to providing a place of work and learning free of discrimination on the basis of a persons age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). EEO/Title IX Kim Studebaker Title IX Coordinator 7000 Dandini Blvd, RDMT 211 Reno, NV 89512 775 673-7168 humanresources@tmcc.edu Truckee Meadows Community College, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). TMCC's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Kim Studebaker, Title IX Coordinator, Truckee Meadows Community College, 7000 Dandini Blvd, Reno, Nevada 89512, Telephone: (775) 673 -7168; Email: kstudebaker@tmcc.edu; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both. Information pertaining to the TMCC grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the College will respond can be found here. If you need any accommodations to complete an application, please contact Human Resources. Information regarding security, personal safety, fire safety, and crime statistics can be found at TMCC's Annual Security Report. NSHE Employees are required to participate in a mandatory retirement plan in lieu of Social Security. As a result, employment at NSHE may impact your Social Security benefits. Additional information is available at SSA 1945. Job postings are specific to the Nevada System of Higher Education.