Administrative Associate III

Job TitleAdministrative Associate III Agency Texas A&M University Department Transition Academic Programs Proposed Minimum Salary$18.07 hourly Job LocationCollege Station, Texas Job TypeStaff Job Description What We Want Transition Academics Programs is seeking an Administrative Associate III with 3+ years of general office or clerical work experience. What You Need to Know Salary: $18.07/hourly Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section. Qualifications Required Education and Experience: High school graduation or any equivalent combination of education and experience. Three years of experience in general office or clerical work. Knowledge, Skills, and Abilities: Working knowledge of spreadsheet and word processing software programs. Keyboarding skills. Must have good verbal communication skills and the ability to maintain calm and professional demeanor in an office with high student traffic. Ability to multi-task and work cooperatively with others. Strong verbal and written communication skills. Strong interpersonal and organizational skills. Preferred Qualifications: Bachelors degree. Four years of experience in general office or clerical work including some supervisory experience. Some experience in higher education experience in academic advising, teaching, coaching, or student development/student affairs. Texas A&M University office administrative experience. Excellent customer service skills and attention to detail. Ability to work independently and manage multiple projects. Excellent skills in Microsoft Office Suite. Strong problem-solving skills. High degree of self-initiative and ability to think and work independently. COMPASS, EAB Navigate, and HOWDY proficiency. Essential Duties/Tasks Front Line Customer Service Serves as the first point of contact, along with student employees, for the Transition Academic Programs (TAP) office. Greets students and other visitors. Answers, screens, and redirects phone calls. Takes messages when staff are not available. Provides answers to general phone inquiries. Reviews and answers/redirects voice mail messages as appropriate. Monitors advising appointments. Cancels appointments when necessary. Estimates advising workload and makes adjustments to walk-in advising intake to ensure appointments may be completed during designated office hours. May train student workers and assist in coordinating efforts toward completing front desk responsibilities. Academic Record Assistance Maintains, receives, and forwards academic files and records in accordance with University and Federal guidelines. Places and removes registration holds in COMPASS. Records student notes in the EAB Navigate system. Clerical Support for Office Sends, receives, and distributes office mail. Monitors staff calendars. Schedules meeting rooms. Performs advanced word processing, desktop publishing and data management activities, and assists staff with the use of these applications. Serves in a backup administrative role for processing student applications to enter TAP, as well as for maintaining office supplies and equipment. Maintains office reference materials including online office materials. Who We Are The mission of Transition Academic Programs is to communicate relevant, timely, and accurate academic information to students in a supportive and professional environment that is focused on each students goal to complete a degree. Our knowledge base, services, and programs reflect the broad scope of Undergraduate Studies. Our vision is that all students will find that our advocacy contributes to a supportive environment at Texas A&M University. Most students experience the uncertainties of the transition into a complex university. Our students will identify new goals and objectives for their university experience, make progress toward personal, academic, intellectual, and professional aspirations, and become capable of moving into society as responsible citizens who understand the importance of lifelong learning in the development of character and ethical leadership. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice