Dining Services Assistant (DSA)

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Dining Services Assistant (DSA) position. The Dining Services Assistant (DSA) is a full-time, year-round position with a compensation range of $20.87 to $22 per hour - commensurate with experience. The DSA role supports the efforts of Amherst College Dining Services in providing the diverse campus community with excellent service and production of our menus. This position assists the culinary team with the production and implementation of menu items. The DSA supports the efforts of Dining Services to provide the campus community with excellent quality and customer service. The assistant maintains safe, clean, orderly, and sanitary conditions, as well as assisting with the execution of food and beverage service within the Dining Commons throughout the year. This role engages with the community at each meal to build connections and a sense of belonging for all. Verifies that all foods served are done so at the highest quality to preserve both the integrity of but also the safety of the food being served. The work schedule varies and corresponds to the Colleges operational needs. As our work is central to student life and their needs occur at a variety of times throughout the day, week, and year, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work or remain on duty even when the College is closed. Summary of Responsibilities: Service Support - Set up food lines by preparing, cleaning, and managing service equipment. Independently ensures dining rooms, beverage areas, self-service food areas, and dish return areas are ready, stocked, filled, and maintained during service, including advance preparation for periods of consumer demand. Actively communicates with the supervisor during the entirety of their shift to ensure flawless guest services are delivered. In a thorough and detailed manner, cleans the station after each meal period and resets it for the next meal period. Delivers excellent customer service to our diverse College Campus Community; engages with guests, builds relationships, and uses the names of guests when possible; creates a sense of belonging and community, and welcomes each guest fondly and genuinely. Effectively collaborate and communicate with a diverse group of colleagues and students. Cleaning - Maintains service areas prior to, during, and after meal service to include, but not limited to, floor maintenance, trash removal, restocking supplies for service, general cleaning duties, changing light bulbs, submitting work orders, and managing dish room operations. Ensures that dining delivers a high level of sanitation and cleanliness in all areas and that all dining areas are well-maintained and in good repair. This role strikes and resets furniture as needed and after each meal. Ensure that all required sanitation and service logs are completed for compliance with Federal, State, and Local regulatory agencies. People Support - This position oversees student and casual employees to support the execution of duties and meal service. Provides training and reports observations of employee growth and development to a supervisor for continued improvement. Provides support for college food service events, including moving and sourcing goods from a building to off-site areas. Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental communications. This includes communication by email, message boards, and The Daily Mammoth. Important information is shared through these communications that affect your job and help you stay up to date on departmental-specific updates, upcoming meetings, and events. Use Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal information. Qualifications: Required High School Diploma or equivalent 1 to 3 years of related experience Equivalent work experience in lieu of minimum education and related experience; proven proficiency in math, reading, and writing Valid drivers license to drive college vehicles to team competition when necessary. Requires successful completion of the Five College Risk Management driver credentialing program. (See: https://www.fivecolleges.edu/riskmgmt/driver_credentialing) Servsafe Food Handler required or ability to obtain within 3 months of employment Food Handler Allergen Certification or the ability to obtain within 3 months of employment Choke Safety Trained or ability to obtain within 3 months of employment Strong verbal and written communication skills Attention to detail and pride in performance Schedule flexibility and the ability to work large events when needed Excellent customer service skills, organizational, and interpersonal skills Must be able to see, smell, taste, and feel foods for safety and quality assurance Successful completion of pre-employment physical and lift test Successful completion of required reference and background checks Preferred Prior experience in Collegiate or institutional food service Knowledge of building maintenance and care Prior experience with the operation of commercial dishwashing equipment Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information. Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Welcome to Amherst College! We are excited to share our current openings. You are invited to explore the opportunities available and we encourage you to apply for those that are aligned with your skills and experience. Thank you again for your interest in Amherst College Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusettsa town of about 35,000 residents in the western part of the state. The college community includes around 1,800 students from 48 states, plus Washington, D.C., Puerto Rico, and 54 countries around the world, along with about 1,000 staff and faculty members. The scenic 1,000-acre campus features a 500-acre wildlife sanctuary and the Book and Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History , and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. Amherst College is committed to ensuring equal opportunities for everyone. Amherst College does not discriminate in admission, employment, or the administration of its programs and activities based on race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state, or local law. Amherst College complies with all relevant state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. If you have any related inquiries, please contact the Chief Equity and Inclusion Officer, Amherst College, P.O. Box 5000, Amherst, MA 01002-5000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Amherst College's policy is to provide reasonable accommodation when requested by a qualified applicant. If reasonable accommodation is needed, please contact the Office of Human Resources at hr@amherst.edu. Click here for information about Title IX at Amherst. Inquiries may be directed to: Civil Rights and Title IX Coordinator Amherst College 79 S Pleasant Street Suite 120 Amherst, MA 01002 crtixoffice@amherst.edu Amherst.edu/offices/title-ix