At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. Its transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. Were not waiting for the future to arrive. Were shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a VIP Host, you will oversee and cultivate relationships with DraftKings most highly engaged Players. Youll be responsible for the day-to-day execution of DraftKings industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, youll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy. What youll do as a VIP Host Create strong, authentic, and trusted player relationships. Exceed engagement and service level performance targets. Assist in reactivation efforts to re-engage inactive users. Effectively distribute an allotted promotional budget. Compile player feedback to support improvements to the platform and identify commercial opportunities. Execute against all VIP policies and guidelines, including responsible gaming policies. What youll bring Experience with sports betting, gaming economies, and player behavior. 3+ years of experience in a customer-facing role. Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. Analyze data and trends to make quick and confident decisions. Willingness to travel and work nights and weekends. Join Our Team Were a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Dont worry, well guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. Its simple, at DraftKings, we believe lifes more fun with skin in the game. For that reason, were committed to responsibly creating the worlds favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.
