Care Coordinator II

Job Description: Easterseals NH is excited to announce a new Care Coordinator II role to support our Veterans! Provide assessment, planning, case management, and service-coordination to Service Members, Veterans, and their Families (SMVF). Develop and share expertise in specific types of SMVF issues as part of the Veterans Count Team and function as part of statewide network of resources for SM/V/F population. Essential Responsibilities: Receive referrals of service members, veterans, and their families from ESNH Intake Staff. Some referrals will be emergent. Respond promptly to new referrals and calls/requests from existing clients within 48 hours (2 business days) maximum and as quickly as possible for emergency/urgent situations. Complete comprehensive and timely intake/assessment/care-planning processes with service members, veterans and families in accordance with program/contract guidelines. Submit timely documentation upon completion. Assessment and care planning should be ongoing; provide updated assessments/care plan goals as directed by program. In conjunction with specific job role, develop/share expertise and function as team expert related to specialty areas such as aging veterans, veteran housing, veterans experiencing SUDs, etc. Provide support / resources and suicide prevention/intervention as needed. Document all sessions, family contact, and all other relevant contacts as it relates to the client. Serve as one stop resource for coordinating services assist in accessing services provided by the military, civilian social service system, VA, Veterans Count, and other community resources. Work in collaboration with other service providers to maximize use of existing resources, facilitate prompt/comprehensive services, and minimize red tape and stigma for service members, veterans and their families. Access ancillary service providers and pre-existing programs whenever possible; provide services directly when no other resources are available Participate in data collection/analysis activities to ensure effective program evaluation. Attend monthly Case Review and Core Team meetings. Attend Military Events (evenings, weekends) on as-needed basis. Assist in securing client testimonials for Consumer Moments and other presentations Qualifications: Masters degree in human services or related field (counseling, social work, social welfare, social and behavioral sciences, education, human development, mental health and human services, psychology, psychology/educational psychology, rehabilitation services, and sociology) with two (2)+ years relevant experience, OR Bachelors degree with five (5)+ years related experience as specified under Essential Responsibilities Understanding of military structure and culture preferred Valid drivers license and reliable transportation Schedule: Full time 40 hours a week Monday-Friday. With travel throughout New Hampshire Compensation: $26.11 - $33.64 per hour. Sign On Bonus is paid at 3 and 6 months of continued full-time employment - the bonus is subject to all taxes, deductions and voluntary deductions elected. Whats in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability PTO begins accruing on your first day! Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines. 403(b) employer match up to a maximum of 3% Tuition reimbursement after one year of employment Student loan repayment for qualifying degrees after one year of employment Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business. To learn more about this role, please click on the blue Apply Now button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min Difficulty submitting your application or scheduling time to chat? Contact Bill at 603.670.6817 or email wstavropoulos@eastersealsnh.org EOE Ready to make a meaningful difference every day? Become part of a dynamic team dedicated to elevating all abilities, empowering lives, and fostering positive impact in the community. Join the Easterseals NH & VT family, where your passion meets purpose. Easterseals New Hampshire and Vermont elevates people of all abilities. We serve the diverse needs of approximately 18,000 children, adults, seniors, families, and veterans each year. We provide services across two states, and our programs cover areas like early intervention, autism, intellectual and developmental disabilities, adult day and in-home care, behavioral health, family-centered practices for child welfare, housing, and substance use disorders. We help people in New Hampshire and Vermont live their best lives. Joining Easterseals NH & VT presents an opportunity to gain valuable experience, advance your career, and make a meaningful difference in people's lives. Our organization provides various benefits and programs designed to support the well-being of our employees and their families. Explore our offerings here. We are honored to be recognized as a NH Veteran-Friendly Business and a recovery-friendly workplace.