Associate Operations Specialist, Commercial Energy Efficiency Programs

Associate Operations Specialist, Commercial Energy Efficiency Programs Location: Remote Oklahoma / Mid Central Region Preferred Ready to make a difference? Come join our team as an Associate Operations Specialist supporting commercial energy efficiency programs in Oklahoma. The Associate Operations Specialist role provides support for field-based staff, a network of Trade Allies, and other program participants. You will work as part of ICFs Commercial and Industrial energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed. The Associate Operations Specialist interfaces with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures. If you have strong communication skills, like engaging with customers, Trade Allies, and other stakeholders, and possess experience or knowledge of Energy Efficiency programs, this role could be ideal for you. Youll collaborate with an enthusiastic, skilled, and multidisciplinary team as well as national experts to achieve client goals. If this sounds appealing, we encourage you to apply today! Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Provide support for field-based staff and a network of participating Trade Allies. Maintain ongoing communications with participating contractors, customers, and consultants. Address, resolve, or escalate customer and contractor questions related to program participation as needed. Review and process project application forms and submittals. Review technical specifications, calculations, and cost estimates for energy efficiency projects. Analyze technical specifications, calculations, and cost estimates for energy efficiency projects. Assist technical teams in upholding QA/QC standards and program guidelines. Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database. Process program incentive payments per established policies and procedures. Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. What we need you to have (minimum qualifications): Bachelors degree (or applicants can substitute one year of related experience for one year of education) 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience Must be able to pass a background check and drug screening What we would like you to have (preferred qualifications): Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets). Experience reviewing blueprints, floor plans and other documentation related to building equipment specifications Professional skills you will use: Sound business ethics, including the protection of proprietary and confidential information. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) Excellent verbal, interpersonal and written communication skills Strong analytical, problem-solving, and decision-making capabilities Team player with the ability to work in a fast-paced environment Ability to work with all levels of internal staff, as well as outside clients and vendors Ability to manage multiple priorities Working at ICF ICF is a global advisory and technology services provider, but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please emailCandidateaccommodation@icf.comand we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more aboutworkplacediscriminationrights or our benefit offerings which are included in theTransparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.