Assistant III (Hourly)

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. AR 4.0300.01 If you are a current Austin Community College employee, please click this link to apply through your Workday account. Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Assistant III (Hourly) Job Description Summary: To provide support to faculty and staff on the use of academic technologies across the ACC district. Job Description: Description of Duties and Tasks Examine and respond to correspondence; receive, prioritize, and route incoming communications (mail, email, calls); arrange conference calls; maintain or coordinate supervisors schedule; expedite the processing of documents/items requiring action. Assess and work with staff and community members to resolve issues from employees and the public regarding college events. Organize and maintain calendars, meetings, and events; manage detailed logistics including agendas, minutes, equipment, locations, information packets, and follow-up action items. Gather, compile, and enter data; produce routine and specialized (narrative and statistical) reports and documents; establish and maintain files, records, logs, and tracking systems in alignment with records retention and preservation standards. Summarize discussions and actions taken in clear report/minute formats. Perform complex computer activities, including word/data processing, scheduling workflows, and creating visual/graphic presentations. Design and produce handouts, flyers, newsletters, brochures, manuals, and similar materials; maintain or update webpages; use social media as directed. May serve as a technical resource for office hardware/software and equipment (e.g., copiers, scanners). Facilitate the checkout of available technology to faculty and staff. Troubleshoot and resolve issues with classroom audio/visual technology. May review and provide recommendations to update departmental webpages and/or knowledge bases. Responds to and/or directs inquiries in person or on the telephone; accesses and works with other staff to assist in resolving issues from ACC faculty and staff. Corresponds with other ACC teams and departments including IT Services, Student Technology Services, etc. on behalf of ACC faculty and staff. May be assigned responsibility for special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects. Additional Job Specific Duties Provide day-to-day support to other hourly employees within the Educational Technology Support team. Serve as a mentor to all hourly employees within the Educational Technology Support team. Knowledge Office procedures and practices. Use of Zoom, Blackboard, and other academic technologies a plus. Customer service techniques. Correct English usage, grammar, spelling, punctuation, and vocabulary. Skills Maintaining an established work schedule, establishing and maintaining effective working relationships. Using interpersonal and communication skills with tact, diplomacy, and confidentiality; effective customer-orientation when working with a diverse population. Maintaining confidentiality of work-related information and materials. Organizational and planning skills with intense attention to detail and follow-through; compiling and organizing complex material; summarizing discussions/actions in report form. Reviewing and preparing narrative and statistical reports/records; interpreting and applying rules, regulations, policies, and procedures; analyzing situations and adopting effective courses of action. Entering data, maintaining files, and performing other clerical duties; maintaining confidentiality of work-related information and materials. Technology Skills Use a variety of spreadsheet, word processing, database, and presentation software. Ability to operate computers and tablet devices. Ability to operate projectors, microphones, and other AV technologies is a plus. Physical Requirements Work is routinely performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasional lifting of objects up to 10 pounds. Safety Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices. Pay Rate $25.10/hour up to 19 hours per week Number of Openings: 1 Job Posting Close Date: September 12, 2025 Clery Act As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Disclaimer The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job. Job postings are removed from advertising at 12:00 A.M. on the closing date (e.g., at midnight on the day before the closing date). Come and Make a Difference with Us Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community. ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability. ACC offers career employment opportunities as staff, administrators, full-time faculty, and adjunct faculty. When applying for a position that requires a college degree or certification from an accredited institution, request from the awarding institution official transcripts and send them directly to: ACC Highland Business Center Attention: E.M. Breedlove, Employment Manager 5930 Middle Fiskville Road, Austin, TX 78752 Photocopies or transcripts stamped "issued to student" are not accepted. Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D. ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law. Austin Community College (ACC or College) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.